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On 23-Nov-18 at 08:08:18 GMT, seller added the following information:
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This child is 100% handmade.
Material: Soft silicon vinyl (the body is of cloth with cotton).
Baby size: 22 inch about 48cm doll.
Eyes: Big brown eyes, it seems so realistic.
Eyelash: Dark brown curly eyelashes, eyelashes color coordination and hair color.
Eyebrows: Completely edited the plan. Eyebrows should be treated with caution, do not force clean.
Nose: The nostrils are open, just like breathing.
Lips: Warm and wet, a natural and soft, you can not help but want to kiss.
Nails: Fully hand-drawn, redness of the nail bed and translucent nails, and even some milky life nails a half-moon shape.
Skin: Leather is the most unique place this doll, designers spend a lot of time on the baby's skin looks more realistic multi-layer.
Hair: High quality mohair.
Structure: Head, the limbs are all made of vinyl silicone. the body is cloth, Imported soft vinyl production of raw materials, non-toxic; doll arts can be active, can sit or lie down, body cloth can not get into the water, can not stand up, talk or feed.
Children's birthday gift, children play toys, Christmas gift for your children or your lovers and also gathering from collection lovers.
1 x Pacifier (magnetic)
1 x Diaper
1 x Bottle
1 X Bibs
1 X Plush giraffe
We expect immediate payment by Paypal, if it is not possible, please do not purchase.
We are only able to accept Paypal payments. Please do not send cheques or postal orders as these can not be accepted.
PAYPAL PAYMENTS ONLY!
Due to security reasons we will only ship to your address,please confirm your address is correct. Unfortunatley, we are unable to dispatch or deliver your order to your alternative address. We suggest you to update your address details on prior to placing your order.Any non-received items caused by invalid address registered are not in our full refund or replacement policy.
Your orders will be dispatched the following working day from Fulfillment service center in UK. Weekend orders are sent Monday morning. It usually take 2-3 working days for items to arrive within UK but allow up to 5 working days as we have no control over the delivery service.
We will work with you to until you are satisfied. We sincerely hope that you can leave us a positive feedback with 5 star. Please contact us before leaving any negative feedback or opening dispute.we will work with you to solve any problem ASAP.
We hope that you're pleased with your purchase, however we do understand that occasionally, you may need to return goods to us.
In order to return an unwanted item, the following criteria must be met:
It is your responsibility to return the goods to us in a safe and secure manner and at your cost.
If there are any other issues with your order that are not covered above, please contact us within 14 days of delivery
How to Return Goods
Please contact us via M2M( Message to Message) where applicable include a description of the fault.
We will try our best to solve the problem for you via message, if not, we will offer the RMA (Returned Merchandise Authorisation) number and return Address.
IMPORTANT: Once we've issued an RMA number, it's only valid for 14 DAYS. If we've not received the goods back after 14 days, the RMA number will no longer be valid. It's therefore important that you do send the goods back WITHIN 14 days of the RMA being issued.
Simply package up your parcel and display the RMA number.
We recommend you use the original packaging of the item to send the item back to us. If that's not an option, you should choose a box that is slightly larger than the item to allow for some extra protection. Whichever option you choose, please ensure that the packaging is strong enough for the contents and clearly shows.
You must have contacted us in writing within 14 working days of receipt
If the product is computer software or an audio/video recording it must be unopened.
The item must be returned complete with ALL accessories and manuals / guides including free gifts
The item must be in the original box and packaging
Please also tell us the tracking number or barcode if there is after you send the item
For cheaper postage use 2nd class SIGNED FOR. It would be better for you to keep the postage receipt till the issue is solved
IMPORTANT: For products with glass screens and LCD screens, before post out, please take a photo and send it to us, this will be evidence for goods returned in undamaged.
Failing to do this will result completely under your responsibility for any damages when returned to us.
Once the goods have been received, we will process your refund/exchange
Notice: Please keep it in good condition and customer need to pay for the return shipment.
Your RMA number
Original order details or parcel label
The reason of return
Our Goal is 100% Customer Satisfaction Guarantee.
Please read the item description and see if the item fits your vehicle exactly. If you found any questions, feel free to email us by message, and we will try our best to reply your question within 24 hours. Please understand that we are closed during weekends or holidays, so there might be little delay during weekends or holidays, we will try our best to reply all emails in the next business day.
1. Our normal business hour is Monday to Friday 10：00 AM to 5:00 PM . All messages and orders will NOT be processed at weekend and holidays.
2. Please remember to email us via your bided item or with the item number (via ) in order to help us to response you promptly.
3. We care about our valued customers and understand the concerns and frustrations you might have, and will try our best to resolve the issues. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience.
4. Please leave us 5-star positive feedback after you receive your item. It will encourage us to provide more perfect items and service.
We offer 30 days (from buyer received) return and exchange guarantee. If you're not 100% satisfied with our products, you can return them within 30 days and ask for refund or exchange. Buyers should offer the return shipping tracking number and take care of the return shipping cost;
For any exchange or refund, we need the original receipt or a record of purchase at our system, and the product must be in its original condition, including package and all accessories;
Please allow up to 3-5 business days for returns to be processed.
Shipping and handling charges will not be refunded.